Accepting credit cards, warehouses, and shipping and fulfilling orders
We thought we would be sending a shirt to Printful (third party online printing company) that wouldn't do very well, except it launched very successfully so I removed Printful as a location.
Now people are trying to purchase, and are getting error messages saying shipping is unavailable when they go to checkout. I got the same message on desktop, but then tried another shirt and was able to complete the checkout. How can we resolve this? Thank you.
Hello @mitchellcarroll
If the issue persists, you can also try clearing your browser's cache and cookies or testing the checkout process on a different device to see if the issue is specific to a certain device or browser.
If none of these solutions work, you can reach out to Shopify support for further assistance.
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