My shopify payments are on hold as a staff account needs to be verified. I have removed the staff account but the error is still there.
Do I still have to upload the ID?
Nick here from Shopify.
Ah ok, this does seem a little odd if you've removed that staff member's account from your store. I wonder if you have the name of the staff member listed as a partner account or are you the sole proprietor?
Once we have more information, it will help us figure out the best next steps to take for this.
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