Removed states from shipping profile but still appearing at checkout

Removed states from shipping profile but still appearing at checkout

Carlos2
New Member
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Anyone else having this issue where you remove a state from your shipping profile but it still shows as an option during checkout? 

 

For example I removed Guam, Puerto Rico and other US territories that are not part of the original 50 states but at checkout under the drop down menu for state it still appears as an option. 

 

I contacted support and did all the usual troubleshooting such as deleting the profile, creating a new one, and clearing my cache but nothing worked. 

 

Fortunately if a customer does select one of those states it won't let them complete the purchase but it can be confusing to customers to why it's even an option in the first place. 

 

Appreciate any feedback, thanks! 

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