Removing 18+ signature

Nyandoz
New Member
1 0 0

Hi! 
Recently I noticed that my prior to printing out a shipping label, I am required to check off that my customer is 18+ by checking off "Proof of 18+" for $3. I have never seen this before. How do I turn this section off?

Thank you, 

Nyandoz
Standfirm Athletics

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June
Shopify Staff
Shopify Staff
292 86 50

Hi Nyandoz,

Thanks for your question and I'd love to learn a little more about what you're seeing on your end. 

  • Are you using Shopify Shipping or a third-party app to purchase your shipping labels? 
  • Where is your business located?
  • If you're comfortable doing so, could you please share a screenshot of this verification step as it appears in your workflow? 

Thanks so much!

June | Social Care @ Shopify 
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