FROM CACHE - en_header

Removing 18+ signature

New Member
1 0 0

Recently I noticed that my prior to printing out a shipping label, I am required to check off that my customer is 18+ by checking off "Proof of 18+" for $3. I have never seen this before. How do I turn this section off?

Thank you, 

Standfirm Athletics

Reply 1 (1)
Shopify Staff
Shopify Staff
315 86 62

Hi Nyandoz,

Thanks for your question and I'd love to learn a little more about what you're seeing on your end. 

  • Are you using Shopify Shipping or a third-party app to purchase your shipping labels? 
  • Where is your business located?
  • If you're comfortable doing so, could you please share a screenshot of this verification step as it appears in your workflow? 

Thanks so much!

June | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog