Hi! Recently I noticed that my prior to printing out a shipping label, I am required to check off that my customer is 18+ by checking off "Proof of 18+" for $3. I have never seen this before. How do I turn this section off?
Thanks for your question and I'd love to learn a little more about what you're seeing on your end.
Are you using Shopify Shipping or a third-party app to purchase your shipping labels?
Where is your business located?
If you're comfortable doing so, could you please share a screenshot of this verification step as it appears in your workflow?
Thanks so much!
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