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Requesting Refund For My Monthly Subscription

HeatherS30
Visitor
1 0 0

Hi i am in need of getting the refund from my other store - evokemagic.myshopify.com. I just paid to reopen it but I really need to cancel this now. I promise nothing like this will happen again. I am already working on a different store and the payment was a mix up. 

 

 

 

 

 

 

 

Accepted Solution (1)

Skye
Shopify Staff
1119 99 199

This is an accepted solution.

Hi, @HeatherS30 

 

Greetings.

 

I appreciate you are requesting a refund for your store. While we can't provide this via the forums, and a refund is never guaranteed, you can definitely reach out to our live support team to make the request.

 

Please visit our Help Center and log in to your account to create a support request through live chat. Once you have logged in to your account, type your request in 'Ask about a topic', scroll down to 'Get Support', and then click 'Continue.'

 

Best of luck!

Skye | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Skye
Shopify Staff
1119 99 199

This is an accepted solution.

Hi, @HeatherS30 

 

Greetings.

 

I appreciate you are requesting a refund for your store. While we can't provide this via the forums, and a refund is never guaranteed, you can definitely reach out to our live support team to make the request.

 

Please visit our Help Center and log in to your account to create a support request through live chat. Once you have logged in to your account, type your request in 'Ask about a topic', scroll down to 'Get Support', and then click 'Continue.'

 

Best of luck!

Skye | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog