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Requirment of Contact of Shopify powered merchant.

Requirment of Contact of Shopify powered merchant.

Nikhil69
Visitor
1 0 0

I have purchased an item from Shopify powered website https://theurbanfit.in/?country=IN  , but the item was returned to merchant without opening of product. Now the team is not responding for refund or anything else, how can I contact them? How to get my product or refund? can anybody suggest?

Please 

Reply 1 (1)

SealSubs-Roan
Astronaut
998 73 94

Hi @Nikhil69 

 

Maybe try and get in touch with the store directly through any e mail, phone or social that may be listed on their website. No response, file a dispute with your payment provider (i.e. bank or credit card). This generally spurs swifter action and can also potentially help you get your money back if the merchant remains unresponsive.

Roan
Please let me know if it works by marking it as a solution!
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