Return Email

Return Email

Mezoh
Tourist
4 0 2

Hi,

 

so I‘m currently at the stage where I‘m about to "finish" my store and publish it but I‘m sitting and thinking about one problem I have and before I make any mistake, I would like to ask you guys for advice. 

So if the Customer wants to return the Product, he automatically gets an email with something like „we have sent you a return shipping label or we will send it shortly“ (I‘m German, hope you still know what I mean if I can’t translate it well). 

But if I want the customer to pay and arrange the shipping back to me himself, he shouldn’t get that email right? 

If yes, what do I do cause I can’t just deactivate the email? 

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