Royal Mail Click & Collect

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I have integrated Royal mail click and collect with shopify. 

On the RM dashboard i can see that it is integrated. 

On shopify however, all i can see are selections to choose DPD or Evri? which i don't want to use at all. Don't know where they have even come from I didn't add them?? 


Can anyone offer any advice? 

Reply 1 (1)
83 1 17

you have to go into Royal Mail click and collect and process your label from their app, or website, then generate a label, the label tracking number will feed back into Shopify, and send the tracking to your customer as well, if you want to integrate this fully, you need to install an app where you can integrate several shipping services and integrate their API, the question is, how many parcel you have, is it worth it, or not,  we connected DPD and royal mail, DPD we use WSAssist, they are very helpful, so we can do DPD labels immediately, RM we use the click and drop service and integration just like yours. We ship to Asia a lot, we use fedex manually for these due to the complicated commercial invoices and values etc.