I would not recommend Alpacka for e-commerce fulfillment. In my experience and research, I found their monthly storage fees to be extremely high, the number of hours they bill for inventory management ridiculous, and their business ethics questionable.
Hi John. YES! I changed to The Regan Group (TRG) in Southern Cal and they are amazing! I have been using them almost a year and they are absolutely amazing. Good luck! Elizabeth
Our company doesn't bill hourly fees so you don't get black box fees like that. Our customers care about transparent rates and customer service. If you're looking for a 3PL along those lines, feel free to send us a message at OTW Shipping. We have a Slack-like channel for direct communication with our team to sort out any issues quickly.
We are a full service fulfillment house in the east bay, we would love to speak to you.
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