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Scan form ASAP

Solved
Tfields05
Excursionist
24 0 8
Hi everyone!

I have been selling on shopify for almost 3 years now and shopify still has yet to make the addition of a scan form for USPS. This has made it almost impossible to run my business as I’m sure so many of you are also experiencing. USPS employees will no longer accept drop offs for large amounts of packages and I am lucky enough to have a good relationship with them where they are willing to accept my 50+ orders a day, however they are growing very tired of scanning each individual package especially when I sometimes have 200+ packages. This is absolutely ridiculous on Shopify’s end and I am considering switching e-commerce platforms because of this. The only solution they have provided is to use shippo or shippingeasy which in my opinion both suck. The platforms are slow to use when you’re shipping large amounts and are not nearly as intuitive and functional as Shopify’s label feature.

I am demanding that shopify make the addition of a scan form to their platform, otherwise I will be switching e-commerce platforms and taking my business elsewhere. Why should we continue to support shopify when they clearly do not care about their customers to add such a simple feature. This is way overdue.

Please leave a comment if you also agree that shopify NEEDS to add this feature for us!
Accepted Solution (1)

Accepted Solutions
Nick
Community Moderator
Community Moderator
4531 434 1001

This is an accepted solution.

Hi everyone.

We’re happy to share that you can now generate a SCAN Form for USPS shipping labels purchased with Shopify Shipping using the free Shipping Manifests app. For those who are not aware, when you generate a SCAN Form for a batch of shipments, USPS scans one barcode on the form to accept all of those shipments instead of scanning each package individually. 

Learn more about how to create SCAN Forms on Shopify.

Thanks again all for your feedback

Nick | Community Moderator @Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 18 (18)
Matt_gilbert
Tourist
9 0 28

Yup.....my post office has told me I need to provide that or I cant drop off.

 

Shopify.....I'm sure you will just respond with your typical lame excuse that you let somebody higher up on the totem pole than you know...BUT, what we want is that person in charge of this to give us an in depth reason why this cannot be implemented quickly to our shopify shipping.

w3trends
Shopify Expert
154 17 30

You could hire a Shopify Expert to create a custom app for you: https://experts.shopify.com/

W3trends is one of the leading app developers in the Shopify ecosystem. We can handle anything E-commerce or App related for your business. Feel free to message me if you need any work done!
Matt_gilbert
Tourist
9 0 28

But of course...spend more money for a simple feature that should already be part of the shopify platform since USPS wont allow bulk drop offs. This just tells me that shopify is a platform geared towards low volume sellers or they just dont give a f*$#.

brokenalice
Tourist
4 0 3

Agreed! It's absolutely shameful in these difficult times of fighting a deadly virus spreading that Shopify is making it MORE difficult on the already struggling USPS workers who are risking their lives or lives of their loved ones by continuing to work every day and pick up and deliver our packages. All of our businesses WILL come to a screeching halt if USPS ever needs to shut down. 

 

Shopify is LOSING my shipping money because I am using a 3rd party shipping label app instead. I am PAYING MORE to do so, but I must do so in order to get a USPS Scan Form. I ship anywhere from 50-100 packages a day and I am very grateful that my USPS mail carrier is still picking up my shipments from my home. I used to deliver them to the post office every day. These workers deserve better - and that is why USING A SCAN FORM IS ESSENTIAL! Shame on Shopify for not including this BASIC shipping feature. 

Tfields05
Excursionist
24 0 8
Yes it really is ... the experts can’t event make one for us .. I’m disappointed in Shopify all the way around it’s such an inconvenience on my business and becoming my life SHOPIFY you need to do something like seriously y’all have to be some money hungry people to not have this simple feature for is business owners
Tfields05
Excursionist
24 0 8
Any luck with this? Have you found a way to print the form because Shopify clearly do ng give af still
Tfields05
Excursionist
24 0 8
They have ALL denied me or went to charge 4000 plus to do it
Matt_gilbert
Tourist
9 0 28
I'm now using pirate ship. Same rates as shopify had on the $79/mo plan.
So far so good. But what sucks is partial shipments aren't so easy. Because you are not able to select the items that are shipping it could possibly turn into fulfilling items that shouldn't have been and then you run the risk of never fulfilling those since they will show asfulfilled.
Just more fkn time and money out of my pocket because shopify has to please their third party app developers and let them try and figure out solutions while they sit back and collect their money from us. It's a damn shame.

Just the same in the fact that shopify allows you to input product weight yet no dimensions.....how the hell do you provide accurate us accurate calculations on shipments with only weight????? Absolutely retarded and causes nothing but pissed off customers unless you invest more time and money into third party apps that simply associate dimensions with products.
Matt_gilbert
Tourist
9 0 28
Does anyone know of another ecommerce provided other than shopify that offers these basic features such as a usps SCAN form and product dimensions/weight?
bushelpeckllc
New Member
1 0 0

I AGREE! My post office DESPISES me because I do not have the scannable form. OTHER WEBSITES HAVE THIS so I do not understand why Shopify refuses to make it standard. ESPECIALLY since Shopify is SPECIFICALLY an eCommerce platform, it should have it as a standard function. Please please please make this a standard function Shopify! I can't run my business very well because of this high priority issue and I refuse to go through a 3rd party app - it's ridiculous. 

Nicole34
Tourist
3 0 2

I'm having the same issue for 4 years now my mailman hates me the post office hates me. I also agree that the other apps are terrible. Shopify needs to add this SIMPLE feature. I'm also going to be changing platforms and conduct a lot of business on here.

jackerhacker
New Member
1 0 0

I agree!  Now more than ever, due to  Covid 19,  Shopify needs to implement a Scan Form. Reduce the number of people going into the front end of the Post Office.  Scan forms will allow less interaction with postal workers and customers. It's nuts not to have the ability to create a scan form in Shopify.


@Tfields05 wrote:
Hi everyone!

I have been selling on shopify for almost 3 years now and shopify still has yet to make the addition of a scan form for USPS. This has made it almost impossible to run my business as I’m sure so many of you are also experiencing. USPS employees will no longer accept drop offs for large amounts of packages and I am lucky enough to have a good relationship with them where they are willing to accept my 50+ orders a day, however they are growing very tired of scanning each individual package especially when I sometimes have 200+ packages. This is absolutely ridiculous on Shopify’s end and I am considering switching e-commerce platforms because of this. The only solution they have provided is to use shippo or shippingeasy which in my opinion both suck. The platforms are slow to use when you’re shipping large amounts and are not nearly as intuitive and functional as Shopify’s label feature.

I am demanding that shopify make the addition of a scan form to their platform, otherwise I will be switching e-commerce platforms and taking my business elsewhere. Why should we continue to support shopify when they clearly do not care about their customers to add such a simple feature. This is way overdue.

Please leave a comment if you also agree that shopify NEEDS to add this feature for us!

 

BuddhaBabe
Tourist
3 0 0

I have contacted Shopify at least once a week for the past 5 years about this.  We ship 30+ packages a day, but under covid restrictions it's become impossible to have things scanned.  I just lost about 45 packages that were left on a counter (at the employees direction) and never scanned in.  My customers are IRATE when the see that their package is still pending acceptance, and I now have no proof that I mailed them.  2,000 in revenue gone, just like that.

mhhs
New Member
2 0 1

Just found this discussion because I too have had irate customers accusing me of printing the label but not actually shipping their order because that is what it states on the USPS tracking page. Ridiculous. I have had to refund way to much money to customers because of this. Shopify, you need to address this issue if you don't want to lose loyal customers.

Tfields05
Excursionist
24 0 8
Same thing happen to me but try 5k lost NEVER AGAIN I went to pirate ship ASAP and **bleep**KKKKKKKK SHOPIFY you gone keep kissing messing with them
Tfields05
Excursionist
24 0 8
Shopify don’t care love
mfcoffroad
New Member
1 0 0

Same here. $9204 lost last week because the schedule carrier pickup was too lazy to scan 42 packages. I am irate and my customers are irate. 

Nick
Community Moderator
Community Moderator
4531 434 1001

This is an accepted solution.

Hi everyone.

We’re happy to share that you can now generate a SCAN Form for USPS shipping labels purchased with Shopify Shipping using the free Shipping Manifests app. For those who are not aware, when you generate a SCAN Form for a batch of shipments, USPS scans one barcode on the form to accept all of those shipments instead of scanning each package individually. 

Learn more about how to create SCAN Forms on Shopify.

Thanks again all for your feedback

Nick | Community Moderator @Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog