Scheduled Payouts Being Withheld Without Any Reason

[celestetorres]

I'm reading others posts about this and it has to be the most frustrating thing as a small business owner. My daily scheduled payouts have been withheld, or set to "pending" for multiple days without any actual reason from Shopify support. It seems random and some day's I'll receive my payouts same day, as scheduled, other days my payouts will be held for 3-5 business days. I have multiple logged chats trying to find the answer and I always receive the same exact generic response. No reason as to why all of a sudden this is happening. I'm searching for a new platform now because I cannot afford to have my payouts withheld for that long!