Scheduling an order pickup

Shopify Partner
13 0 1

I am trying to schedule an order pickup so that I don't have to drop-off the package myself, however the only options I can see are the following:


Screenshot 2024-05-16 at 15.18.11.png


 all of them imply me having to dropp-off the package myself, I have actually tried the DPD UK next day. Is there a way to select a carrier having to come and pick it up instead? 



Reply 1 (1)

Shopify Staff
2895 285 499

Hey, @AlexanderWeb.


Thanks for posting this question.


If you're looking to set up Local pickup, then we've got a guide on that here: Setting up pickup for online orders. However, if the customer has already placed the order and selected delivery, then there wouldn't be a way to change the order to pickup unless the customer places a re-order.


If you have any other questions on this topic, then don't hesitate to let us know.

Elias | Social Care @ Shopify 
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