Select monthly plan but at the time of payment, I am getting one-time mandate for ₹15,000

[AbdulMolla]

Hi Teams,

I have chosen the below plan but at the time of payment I am getting the message 'You will be redirected to Razor pay to finish authentication and may be requested for a one-time mandate for ₹15,000. This will allow Shopify to automatically charge future bills below the mandate amount."

Billing cycle
Choose how often you’d like to be billed. You can cancel anytime.
Monthly Info
Recommended
Pay ₹20 × 3 months, then ₹1,994/month

I consent to having my card saved securely for future payments

After checking the above check box I am getting the below message.

"You will be redirected to Razor pay to finish authentication and may be requested for a one-time mandate for ₹15,000. This will allow Shopify to automatically charge future bills below the mandate amount."

Note : I am completely new in this domain & please help me so that I can purchase it, I want monthly plan

Regards,

Abdul Molla

Phone Number : + 91 9804690438

[Dirk · Accepted solution]

Hey, @AbdulMolla 

To comply with the Reserve Bank of India's guidelines for processing recurring online payments, Shopify bill payments are processed through Razorpay, a secure payment partner. Adding or re-entering your card connects you to Razorpay, where you establish a mandate that permits Shopify to automatically charge your card each month. Whenever this mandate is used to charge your card, your bank sends a pre-debit notification to you through SMS, giving notice that Shopify will charge your card in 24-48 hours.

You can learn more about Shopify billing for India here.

If there is anything else I can help you with, please let me know.

[malkum]

The message is very confusing for new merchants as well. It looks like they have to pay Rs.15000 during setup. It is not clear that it is the upper limit

[Dirk]

I understand where you may be confused. To confirm, Shopify will not be taking ₹15,000. This is required via Razorpay to allow for automatic payments to take place on your account up to ₹15,000 if you were to incur that many charges during an invoice. You are essentially agreeing to automatic payments to take place on your account.

If there is anything else I can help you with, please let me know.

[hrpmedia07]

Even if this is asked how can we really beleive that this is not a scam 

[sameer_uc]

can i refund the one-time mandate amount ₹5,000