Selling in the US, shipping from Mexico

3 0 0

Hello!    My store is based in the US and sells in the US but I want to start shipping my products from my warehouse in Mexico. I added the new location on my inventory but wasn´t able to create a shipping label from this location.  I know I need to use a different shipping company but have no idea how to do that. 

Can anyone point in the right direction?

Thank you very much in advance! 

Replies 2 (2)
54 1 4

Hi there! It may be cheaper to simply use a 3PL in the US to ship to customers in US. Shoot me an email at and we can help you out.

Shopify Staff
Shopify Staff
2084 199 447

Hi @amberallure,

Thank you for getting in touch. The ability to purchase shipping labels via Shopify Shipping is exclusive to merchants based in the USA, Australia and Canada at this time, so if you are shipping products from a location in Mexico, you would not be able to buy shipping labels directly via the Shopify admin. However, there are a variety of apps that allow merchants in other countries to buy shipping labels. I would recommend checking out Envia Shipping and Fulfillment as I believe they offer this service for Mexico.

Kind regards,

Victor | Shopify Social Care


Victor | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog