Server Error for Draft Orders

Server Error for Draft Orders

KyleNicholaus
Visitor
3 0 1

Hello,

 

This seems to have been happening off and on based on the forums. We're unable to add items to a customer draft order because of a "server error" that appears after trying to add items to the order. A picture is attached below. Is this an ongoing issue? Thanks for all your help!

 

Screenshot 2024-06-13 at 2.26.49 PM.png

Reply 1 (1)

Emily
Shopify Staff
1457 105 200

Hi, @KyleNicholaus.

 

Thank you for reaching out!

 

We did have an issue with this earlier this week. Do you mind trying again and seeing if you receive that error still? You may need to clear your cache/cookies and browser data or try on a different device. 

Emily | Social Care @ Shopify 
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