We've been searching for an answer for a month now but am completely stuck on what to do so hoping someone can advise us!
We have a UK store up and running with a fulfilment centre in the UK. We've had some success with European customers but every time we get an order we panic that they're going to have to pay so much in customs due to brexit.
We've therefore decided to export a lot of stock to a fulfilment centre in the Netherlands so we can serve our European customers directly from there.
However, we are reading so much different information about how to manage this on shopify.
Put simply, we need:
- UK customers to have their orders fulfilled from our UK warehouse
- European customers to have their orders fulfilled from our NL warehouse
In some places we've seen that we need to have two different shopifys, and some sound like we should do this via 'Locations'.
We have the same products in each warehouse, but we have split the inventory in half.
Can someone please provide advice on how they have managed this?
You can handle this in Shopify by adding multiple ship from locations and manually choosing the ship from location based on the customer address. But, as you might understand, there will be a lot of manual work as expected. Another option is to use an app like our Multi Carrier Shipping Label app that helps you automate this process. With the app you can automate the label generation process by creating two different locations & zones for UK and Rest of Europe (Netherlands address). You can then choose the UK address for the UK Zone and Netherlands address for the Rest of Europe zone so that the fulfillment is automated based on the customer address.
You can try the app with a 14-day free trial, and contact our support for any help or directly ring us at 1-831-267-6349.
Sure! Glad to know I could be of help.
You can follow the below steps to handle this in Shopify (consider the images as an example).
I hope this helps you!
Solution for shipping into EU: If this helps, we developed a different way to route and clear parcels into the EU from the UK. We can reverse EU VAT at cost to UK e-com businesses. You don’t need an IOSS number and customers never have any charges on delivery - it just gets delivered within a week, just like before Brexit. We have a Shopify App to create our labels from your Shopify platform.
Details click here
More detail click here
FAQ’s click here
Our Shopify App click Here
Hope this helps!