Setting not working: "Decline charges that fail AVS postal code verification"

andreicg
Shopify Partner
1 0 0

Hello,

I have a store setup and I am using the Shopify Payments payment processor.

Some of our clients use Revolut cards to pay for the products and they use a different postal code when placing the order than the one they used to register the Revolut account.

To capture those payments (in our country the billing address is not relevant), I have disabled the "Decline charges that fail AVS postal code verification" checkbox. But the problem is that I still receive this error, just like I haven't disabled the AVS check. What should I do in this case? Can I somehow change settings in the underlying Stripe account or should I switch to a different payment processor?

For now, we only sell one product that costs 28EUR so we don't worry about fraud yet.

 

Thanks

Replies 0 (0)