setting up shipping currency

Arsencr7
New Member
1 0 0

hello

i have setted up payment currency for goods from my local currency to USD

however the shipping costs are in my local currency

could you please guide me how to set shipping costs to USD?

 

thanks

Arsen

Replies 16 (16)
Ted
Shopify Staff
Shopify Staff
1254 114 145

Hi @Arsencr7,

 

Ted here from Shopify, thanks for reaching out to us!

 

Would you be able to show me an example of this occurring on your store? I'm just after taking a look and it seems that the currency is set to USD within the checkout. How have you set up the shipping rates so far? Have you used an app to help or have you entered this information into the system manually? If you log into your admin and then click Settings > Shipping, you should be able to see the rates that appear in the checkout. Would you be able to take a screenshot of this for me? 

It looks like your store is coming along nicely! If there is anything else I can help you with, please let me know, I'm happy to help!

 

Thanks a mill,

Ted | Social Care @ Shopify 
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Danielos
Excursionist
12 0 4

Hi, 

I have the same issue.

my store is set to USD at the "general" section, however, when going to set shipping rates it shows CAD.

this applies only to shipping from "printful". (my printful account is set to USD)

shipping from other works fine

I assume in the checkout customer will be viewing all in USD.

Ideally, this section like all others will be set as USD for my convenience of setting up the rates.

 

thx

Screen Shot 2019-11-14 at 12.33.18.png

gagabeautyhub
New Member
1 0 0

Hello all,

 

I have the same issue. My store uses USD as a default currency. However the client sees shipping costs in SGD. I need help on this please.

 

Thank you,

Gracia

norine2020
New Member
3 0 0

Hi everyone - is there an answer to the initial question? I have the same issue ... thanks!!!!

Joel-Reeds
Shopify Partner
165 9 59
Hey there,

When you put a flat rate (e.g. 10.00) for the shipping cost and go through the checkout in USD, does the cost display as $10.00 or is it converted from the other currency?


Joel.
Co-Founder / CTO @ Intuitive Shipping Inc.
Intuitive Shipping | Smart Boxing | Automate Shipping Profiles
norine2020
New Member
3 0 0
Hi, thank you for getting back to me. I don't know yet, I'm at the stage of setting up the shop, as soon as I have imported a product I'll try and let you know. Many thanks!
norine2020
New Member
3 0 0

I haven't gone through the check out process yet but when configuring an app, I saw that the final price was a conversion of CHF to USD

marc99
New Member
1 0 0

Hi everyone, have someone solved the currency shipment problem? I can’t switch the currency up to US dollars despite the store currency is setted up to US dollar.

Thanks,

Marcello

jonsnow
New Member
1 0 0

Did you solve problem? 

 

i have same issue. if found solution please tell about it. 

 

Thank you. 

JoshSki
New Member
1 0 0

Same issue here. I'm from Singapore. My products prices are set at USD, but shipping rates are a conversion from SGD to USD  (which under charges customers)

eCom2020
New Member
1 0 5

I was able to fix it!!

 

Step 1) Open shipping settings

 

Step 2) Click on "Manage" beside your "shipping from" address

 

Step 3) Remove rates for that address , so press "Done"

 

Step 4) Redo the shipping rates, everything should be in USD

Uros-Uros
Excursionist
21 1 3

@eCom2020 wrote:

I was able to fix it!!

 

Step 1) Open shipping settings

 

Step 2) Click on "Manage" beside your "shipping from" address

 

Step 3) Remove rates for that address , so press "Done"

 

Step 4) Redo the shipping rates, everything should be in USD


This did it!! Thank you so much!!

chong
Excursionist
33 1 3

 

 

 

 

chong
Excursionist
33 1 3

Thank You So Much Dude!

jaywp
New Member
1 0 0

Awesome, thank you! This worked for me.

memorycustom
New Member
1 0 0

Thank you indeed!!!