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hello
i have setted up payment currency for goods from my local currency to USD
however the shipping costs are in my local currency
could you please guide me how to set shipping costs to USD?
thanks
Arsen
Hi @Arsencr7,
Ted here from Shopify, thanks for reaching out to us!
Would you be able to show me an example of this occurring on your store? I'm just after taking a look and it seems that the currency is set to USD within the checkout. How have you set up the shipping rates so far? Have you used an app to help or have you entered this information into the system manually? If you log into your admin and then click Settings > Shipping, you should be able to see the rates that appear in the checkout. Would you be able to take a screenshot of this for me?
It looks like your store is coming along nicely! If there is anything else I can help you with, please let me know, I'm happy to help!
Thanks a mill,
Ted | Social Care @ Shopify
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Hi,
I have the same issue.
my store is set to USD at the "general" section, however, when going to set shipping rates it shows CAD.
this applies only to shipping from "printful". (my printful account is set to USD)
shipping from other works fine
I assume in the checkout customer will be viewing all in USD.
Ideally, this section like all others will be set as USD for my convenience of setting up the rates.
thx
Hello all,
I have the same issue. My store uses USD as a default currency. However the client sees shipping costs in SGD. I need help on this please.
Thank you,
Gracia
Hi everyone - is there an answer to the initial question? I have the same issue ... thanks!!!!
I haven't gone through the check out process yet but when configuring an app, I saw that the final price was a conversion of CHF to USD
Hi everyone, have someone solved the currency shipment problem? I can’t switch the currency up to US dollars despite the store currency is setted up to US dollar.
Thanks,
Marcello
Did you solve problem?
i have same issue. if found solution please tell about it.
Thank you.
Same issue here. I'm from Singapore. My products prices are set at USD, but shipping rates are a conversion from SGD to USD (which under charges customers)
I was able to fix it!!
Step 1) Open shipping settings
Step 2) Click on "Manage" beside your "shipping from" address
Step 3) Remove rates for that address , so press "Done"
Step 4) Redo the shipping rates, everything should be in USD
@eCom2020 wrote:I was able to fix it!!
Step 1) Open shipping settings
Step 2) Click on "Manage" beside your "shipping from" address
Step 3) Remove rates for that address , so press "Done"
Step 4) Redo the shipping rates, everything should be in USD
This did it!! Thank you so much!!