setting up shopify payments : company verification

Solved

setting up shopify payments : company verification

OA7
Visitor
1 0 0

Dear Shopify Team,

 

I have been unable to activate Shopify payments on my store I keep getting the feedback ‘’The business name you entered doesn’t match the business name on the document.’’

 

The business name on the documents submitted is the same as what is written as the business name on the store admin dashboard.

 

I would appreciate your advice on how to proceed with activating the Shopify payments for my store as I am not certain where the origin of the mix-up is.

 

Many thanks

Accepted Solution (1)

Nia
Shopify Staff (Retired)
537 38 79

This is an accepted solution.

Hi, @!

I would recommend reaching out to our Shopify Support team who will be able to escalate this through to the appropriate team! 

Nia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Nia
Shopify Staff (Retired)
537 38 79

This is an accepted solution.

Hi, @!

I would recommend reaching out to our Shopify Support team who will be able to escalate this through to the appropriate team! 

Nia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog