Shipping calculator not updating to free shipping at what I've set it as.

[zoli4271]

Hi, I'm lost on how to update the shipping calculator in the shopping cart. I've set my free shipping to kick in at $50.00 but for some reason it's showing that there has to be $250 of product to receive it. I can't find anywhere where $250.00 is selected in my Shipping and delivery options. Does anyone know how to fix this?

[SealSubs-Roan]

Hi @zoli4271 

Kindly check if you have custom shipping profile that might have this rule. I highly suggest that you use one shipping profile only and double check if all products are added for this free delivery.

[zoli4271]

Thank you for the reply. Although this wasn’t the issue, your feedback was greatly appreciated!

[YOD_Solutions · Accepted solution]

The cart message is not set in the "Shipping and delivery" settings page. It should be set in your store theme configuration. Also, check if you have an app that display the cart message.

[zoli4271]

Thank you so much! This was the issue. I appreciate the time you took to explain this.