Shipping Charging $177.00 on every product

gror · ‎10-26-2024

when a customer checks out, they are charged $177.00 shipping on every product in my store. i cannot figure out what setting is messed up.

YOD_Solutions · ‎10-27-2024

Did you check your shipping rate settings in the admin Settings > Shipping and delivery > Shipping Profiles > Zones?

Founder @ JsRates: Custom Shipping Rates
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more about JsRates visit the JsRates home page or JsRates documentation
- Find JsRates on Shopify app store

UjjawalS · ‎10-28-2024

hi @gror you might have created the flat rate shipping option for the customers. This results in a single value being displayed for the customers as shipping.

Please go through the Shopify setup guide to check for the flat rate shipping here: https://help.shopify.com/en/manual/fulfillment/setup/shipping-rates/flat-shipping-rates

Marketing Manager | PluginHive - helping businesses ship smoother with Australia Post, FedEx,
UPS, USPS, DHL, Canada Post & Blue Dart

Shipping Charging $177.00 on every product

Shipping Charging $177.00 on every product

Community Blog Articles