Accepting credit cards, warehouses, and shipping and fulfilling orders
when a customer checks out, they are charged $177.00 shipping on every product in my store. i cannot figure out what setting is messed up.
Did you check your shipping rate settings in the admin Settings > Shipping and delivery > Shipping Profiles > Zones?
hi @gror you might have created the flat rate shipping option for the customers. This results in a single value being displayed for the customers as shipping.
Please go through the Shopify setup guide to check for the flat rate shipping here: https://help.shopify.com/en/manual/fulfillment/setup/shipping-rates/flat-shipping-rates
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