Adding my support to this as well -- it'd really help me out to be able to pull the actual shipping cost I paid for "free shipping" orders. I can't get an accurate profit without that number, unless I go order by order which. . .I'm not going to do.
Please please add this!
I agree with the others and frustrated to learn this is data is not easily accessible. i just started using the shopify shipping and this is a very disappointing frustration. I change my process over to Shopping Shipping to make things easier - now I will have to do more back-end work to make sure my accounting/bookkeeping is correct. Please add this report!
We're going through the same laborious process right now. Ideally we could enter a shipping cost when fulfilling an order in Shopify, since rates fluctuate daily between our suppliers and we charge a flat shipping rate (based on product type) on the order. Although it all (hopefully) averages out, this is really what I would feel most comfortable with for an accurate P&L.
Here's the workaround I came up with -- and part of me dislikes how resourceful we are as entrepreneurs, because that means we will find a way when Shopify is lacking features and solutions they should really have. The reporting, for instance, is terrible!
There's an app in the Shopify app store called ReportPundit. I'm squeamish about giving my data to 3rd party apps, but Shopify is too worthless in the reporting area that I am just biting the bullet. Using the app, you can create the reports you wish Shopify offered.
I created a report with the following fields:
The key here is the "shipping label amount (created)" field, which shows the price you paid for the shipping label.
I'm finding a lot of uses for the app.
Their support chat is also really helpful and will create reports for you if you tell them what you're looking for.
I'm not excited to rely on / pay for a 3rd party app either, especially when it seems like something Shopify should have built in. (note there is a 14 day trial)
I've justified ReportPundit because I am now using multiple really helpful reports:
As an eCommerce company, we use ShipStation for all of our shipping needs. With ShipStation we can easily supply customers with immediate shipping information and keep our ship team on track. What do we like best about ShipStation? Check them out:
*ShipStation ties in well with our Shopify account.
*The wide variety of shipping company’s allow us to ship internationally and within the US.
*Daily reports allow the ship team and management team to view Pending and Current Orders, Orders waiting to ship, Orders shipped, Stores from Orders shipped, and more.
*We operate our own online store as well as a store on Amazon and eBay seamlessly with ShipStation.
*ShipStation works on all platforms — PC, mobile devices, etc.
*Monitor inventory levels.
*Easily communicate with customers on their orders and shipments.
*Generate automatic communications with the Ship team and customers.
*Adding and changing products with ShipStation is not hard.
*Shipping labels print easily.
*API functions and procedures work well across operating systems and applications.
*There are all kinds of training videos for ShipStation online.
Thank you for sharing this. I'm sitting down to do taxes and have just discovered that Shopify reporting doesn't show the cost of labels printed. I'll look into the app you suggested. I will also give Shopify reps a call to make some (polite) noise.