Shipping date at checkout not available !

Ionut2208
Visitor
2 0 0

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Hello, 

I want to find out why I can’t see the shipping date when someone is at the “ checkout point “ I have everything enabled, the rate shipping rate is enabled, and expected delivery dates are also enabled! 
I attach the pics with the settings that are on 

Thank you ! 

Reply 1 (1)

Ollie
Shopify Staff
2411 454 407

Hey @Ionut2208.

 

Thanks for reaching out. 

 

I appreciate the screenshots that you have provided us as that is very helpful! Since we are unable to authenticate you over the Community forums due to the sensitive information that needs to be shared, I am unable to view the specifics. In this case, it would be best to speak with our live support about the situation. You can get in touch with our live support by navigating to our Help Center

 

When you arrive at the Help Center, you will need to make the virtual assistant be aware that you would like to Speak with support and you will be connected with a Support Advisor accordingly. 

 

Let us know if you have any questions.

Ollie | Social Care @ Shopify 
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