Shipping disappearing from draft order when taking payment

[AlexTer]

Is someone else having this issue?

We noticed (since last week) that when we take an order on behalf of a customer (draft order) and then we take the payment (it does not matter if it is the Collect payment or the Payment Due Later option), we lose the shipping rate!. So when we go to the Order list (to check our recently created order), the customer info and all the items that the customer ordered are there but not the shipping.  Any idea why this is happening?

Any input would be much appreciated. 

Alex

[brosi]

Hi! My store has been having the same issue.

We use GraphQL API to create a draft order and then mark it as paid. Both the darf order and the created order have no shipping cost. Instead they show "Does not require shipping".

We've had the integration working for over a year and just a few days ago customers started noticing our setup did not include the shipping cost in their invoice.

Thanks, glad to know we're not the only ones having this issue.

[merryclinic]

We are having the same issue and please help me to resolve it.