Shipping flat rate applied to each product instead of once per order

[SB_540]

Hello, I have a store that sells inventory we ship as well as print-on-demand items. I set up a flat rate of $5 based on orders up to $74.99 and free shipping for orders totaling $75.00 and over.

I had an order for a physical inventory item and for a POD item (totaling $60). Both items were charge $5 shipping, or $10 total. I just want the flat rate to be based on the order amount, and I have order price checked, so I'm not sure what I've missed in setting it up. Thanks for your help!

[StephensWorld · Accepted solution]

If you're using multiple locations, then the customer will be charged for each separate package that's shipped (thus the $5 being charged twice, since they purchased items from 2 different locations). I don't believe there's a way to get around this, beyond just offering free shipping for all orders (regardless of value). 

https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/shipping-profiles/... 

[SB_540]

Thanks Stephen. It's odd though that it says 'based on order price'. Also odd since the customer doesn't order it from Printful or get charged by Printful. I order it and pay for it when I fulfill it with them. Is it possible to program conditional 'if/then' code modification to make it work? Doesn't seem that complicated.

[StephensWorld]

Unfortunately, I don't think that's possible. Though you're charged by Printful for the product (not the customer) -- the actual order is shipped from Printful, so it's a completely separate location. The only way to get around this would be to remove the Printful location, but then that would break your sync/connection with Printful, so I definitely don't recommend doing that. The best alternative solution is to make shipping free for all products and then increase your product prices a bit (by a certain percentage) to account for the difference ... and then you could set up an automated discount code to apply that deducts X-percentage from the order if the total value is over $75. Doing it this way though might be confusing for your customers. 

[Mirdas]

When orders include products from various shipping profiles or locations, the shipping rates will be combined,

[sniper2804]

Hi,

As @Mirdas mentioned, when orders include products from various shipping profiles or locations, the shipping rates will be combined.

The only way to solve for it to use a third party app like ShipMagic. And the app works on all Shopify plans including the basic plan.