Thank you for reaching out and posting to the Shopify Community!
Earlier today Shopify experienceda problem that was preventing some merchants from buying shipping labels. Our developers have since resolved the issue and you should be able to generate shipping labels as expected.
Prior to generating shipping labels, I recommend clearing your cookies and cache and completely rebooting the browser. I'd like to share our Shopify Status page so you can stay up to date on platform performance or any future outages.
We appreciate your patience and understanding as our team worked to resolve the issue. If you have any further questions please feel free to thread them here.
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