Shipping Labels - You Need Permission to view this page

[MelcolmB]

Im trying to create a shipping label, and ive landed on a page that says "you need permission to view this page" the shopify account is mine and I am logged in. I tried logging out and back in and also tried on my other devices thinking it might be a bug. No success

[MelcolmB]

Im sorry, I dont know know where to check if thats the case. I dont have whats app

[MelcolmB]

or if you can direct me how i can access the 247 support listed on my shopify plan

[GrayMatterMats]

I'm having the exact same issue. I had been printing labels, and all of a sudden I got that error.