Shipping location

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I added a few new locations in Shipping and delivery. But when I am at the check out I can't see those new countries ? 


Any Help ? 



Reply 1 (1)
Shopify Partner
675 34 93

Hi @Cmory,


There are a few steps you can try to resolve this issue:


  1. Check the store's configuration: Make sure the new locations have been added to the store's shipping and delivery settings and are set to be visible at the checkout.

  2. Clear the cache: Clearing your store's cache can often resolve strange issues with missing data. You can usually clear your cache through your store's back-end or use a caching plugin if you're using one.

  3. Update the theme: If you've recently made changes to your store's theme, it's possible that the new locations are not being displayed because of a bug in the theme code. Try updating to the latest version of your theme or switching to a different theme temporarily to see if this resolves the issue.

  4. Check for plugins: If you're using any plugins for shipping and delivery, make sure they are up-to-date and compatible with your store's version of the platform.

  5. Contact support: If you've tried all of these steps and are still having trouble, consider reaching out to the support team for your e-commerce platform for further assistance.

If you could share some more details about your e-commerce platform, I might be able to provide more specific suggestions.

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping