Shipping price error

[ASHMITA1]

I have set the shipping price per weight. Eg. $ 1.18 for 0 kg to 0.07 kg. I have set the product weight as 0.054 kg. But still the shipping price is starting at 3.90 dollars for a single piece, which I have set for 0.141 to 0.3kg . The upper two rates aren’t working/ showing up.

[Mirdas · Accepted solution]

Hello @ASHMITA1 ,

In an ideal scenario, it should function as you anticipate.

One potential explanation could be that you may have configured a package weight, which is contributing to the overall order weight. I recommend reviewing the Settings, specifically the Shipping & Delivery section, and check under the Saved Packages category.

[ASHMITA1]

thanks !! that was the problem. now it is functioning correctly after editing.