Shipping problem with aliexpress

[user333555]

• I am facing a problem while processing an order on my Shopify store. I place orders through DSers. The product was ordered on my store twice. The first time the order was processed without problems, but the second time I got an error. Your order [ number ] has been closed for security reasons. Check order detail page for more information. Maybe this problem is related to the supplier, I don't know. But I noticed that the amount specified in the order and on the product page of aliexpress is different, I think this may affect the problem. Please help me to solve this misunderstanding

[Promer-Alena]

This error often occurs when there's a price mismatch between your store and AliExpress, triggering AliExpress’s fraud checks. First, double-check that your product price (including shipping) in DSers matches the AliExpress listing exactly. If prices differ, update your DSers settings or choose a supplier with consistent pricing. Also, confirm the supplier accepts reseller orders — some restrict this. For urgent fixes, contact the supplier directly via AliExpress messaging