Shipping service provider no longer appears when entering the tracking number

Shipping service provider no longer appears when entering the tracking number

Dry-Ager
Excursionist
33 1 3

After entering the tracking number when executing the order in the backend, the shipping service provider matching the number always appeared automatically in the "Shipping carrier" field. For a few days now, we have always had to select the service provider manually from a drop-down list. Is this the case due to a Shopify update or can anyone confirm this behavior?

 

tracking.jpg

 Thanks in advance.

Reply 1 (1)

Dry-Ager
Excursionist
33 1 3

No idea regarding this?