Shipping verification

[Cohen22]

Hello, I was wondering if anyone else has had the problem of the shipping verification taking over 24 hours to verify? I'm just wondering why it's taking so long I setup my Shopify account Tuesday night and it's not Friday with no update on my shipping verification. I already have about 20 orders that are ready to ship but can't get labels to print because it says my shipping verification it still being verified 

[Albert14]

Hello dear 👋 I just wanted to show some support to the community—we’re really happy to have you on board! If you’re feeling a bit lost or need any help getting started, just know we’re all in this together, and I’m here to support you.
Let’s make this journey amazing together!

[Albert14]

By the way, have you being able set up your shipping problem ? Are you currently working on it, or would you like some guidance?

[george-michael]

Hello Cohen22,

The delay in your shipping verification is a fairly common occurrence for new accounts. As you mentioned, you set up your account on Tuesday. Ideally, Shopify should take up to 48 hours to verify your shipping and payment information in that time, allowing you to start shipping to your customers.

However, it is not rare for this to take a week or longer if the admin side is convinced more time is needed. If you have provided all the necessary documents requested during account setup, this is likely the case.

[Jenny6]

This may be due to the network connection issue on your device or server issue on the Shopify end. I encounter the similar situation before and after I switch to another browser and change into incognito mode page to try again, I finally get access to my store admin page.

You can have a try and see if it works or not. Thank you!