Re: Shipping

Shipping

ENIGMA2
Tourist
10 0 1

Why is it saying can’t ship to Michigan I don’t understand 

Replies 3 (3)

Victoria
Shopify Staff
2398 162 288

Hi, @ENIGMA2.

 

Thanks for posting to the Shopify Community.

 

If you're seeing a message that you can't ship to Michigan, it could be due to several reasons. 

 

  1. You'll want to ensure that Michigan is included in your shipping zones. You can check this in your Shopify admin under Settings > Shipping and delivery. If Michigan is not listed, you need to add it to your shipping zones.
  2. Confirm that Michigan is part of an active market in your settings. If it's not included in an active market, customers from Michigan won't be able to place orders.
  3. Make sure that the products you are trying to ship are set as physical products and have valid shipping weights assigned. If they are marked as digital products, they won't be eligible for shipping.
  4. If the shipping address entered by the customer is incorrect or incomplete, it may cause issues. Verify that the address is accurate and formatted correctly.

 

Could you kindly advise if this occurs with specific products being added to cart > checkout, or with specific addresses?

Victoria | Shopify 
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ENIGMA2
Tourist
10 0 1
Okay so Michigan is a state in the USA it’s definitely apart of my region
Victoria
Shopify Staff
2398 162 288

If you've confirmed that all above is correct in your shipping settings and the issue is still present, we recommend getting in touch with our Support team through the Help Center.

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog