Accepting credit cards, warehouses, and shipping and fulfilling orders
why am i only allowed to provide priority shipping via usps i would like to offer "first class package" shipping what am i doing wrong
Hi @treeboykd.
Are you using the Shopify Shipping service? If so, can you confirm if you've added the First Class Package option within your shipping settings? You can follow the steps below to double check:
Scroll down to find your shipping rates and under the Services section, you should be able to see which services you've enabled as seen below.
Make sure to save your page and you can then go ahead and test your checkout to see if you'll be able to see the First Class Package option.
If you're still not seeing the First Class Package option appear on checkout, it might be that this particular service doesn't deliver to the address you've inputted on checkout. It may also be that the order's total weight doesn't meet the service's requirements too, so it won't show up as an option that can be selected on the checkout page. Because Shopify pulls the live shipping rates directly from USPS, you can check on their website here, or contact their support team to see if your package is deliverable via the First Class Package service that they offer.
Let me know how that goes!
Kimi | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Explore the 30-30-30 rule, a dynamic social media strategy for new businesses. Learn how t...
By Trevor Sep 20, 2023Discover how to leverage the often overlooked footer of your ecommerce site to gain custom...
By Skye Sep 15, 2023In this blog, we’ll be shining a light on Shopify Partners, Experts, and Affiliates. Who a...
By Imogen Sep 13, 2023