when i make shipping rates and choose the countries i want too ship to it all seems okay but when i do a little test on my website this comes up every time
(Your cart has been updated and the items you added can’t be shipped to your address. Remove the items to complete your order)
i dont understand what im doing wrong here is my website: https://mollumie.com/
This is a common checkout error. You can check out other community threads to understand the issue clearly.
However, it will be easy to understand if you share the combination of testing you are doing. Mostly it appears if the shipping zones, rates, shipping profiles or product weights are not configured properly.
When this message appears, it's normally due to the configured shipping rates on your store, as @Anindita mentioned. You can investigate this by navigating to Settings > Shipping and delivery > Manage rates. From there, you can double check for the following:
We have a handy document here that will help you set up your shipping rates, if you need it. Once you make any necessary changes or edits to your shipping rates, you can go back and test your checkout again on your end, just to see if the shipping rates will now show up successfully.
If you still can't pinpoint where the issue is stemming from, our Live Support team can help take a closer look at your account from our end to investigate your shipping settings in more detail. You can contact our Live Support team via our Help Center here. Once logged in, select a topic that best fits your query or situation. From there, you'll be taken to a page with a list of relevant support articles, and you can scroll to the bottom of that page to select your preferred contact method with our team. We'll then be able to securely access your account and help troubleshoot this matter further.
Apart from this issue, how is your shipping strategy looking? Having a solid shipping strategy for your store definitely helps with the smooth-running of your overall business operations. I've curated some resources for you if you need some ideas on how you can optimize your store's shipping strategies, feel free to have a read of them below:
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