Shop currency differs from Shipping currency

Shop currency differs from Shipping currency

hempalaya
Visitor
3 0 0

Hi there, 

 

With the beginning of year 2021 our shop currency was changed from DOLLAR to EURO... All well...

But we now recognized that the SHIPPING price did not changed, it's STILL IN DOLLARS, what should I do?

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Bildschirmfoto 2021-11-26 um 12.26.05.png

Reply 1 (1)

Ava
Shopify Staff
1161 78 203

Hey, @hempalaya!

 

I can see my colleague Helen answered a post you made here in January with the same issue; the shipping showing Dollars and the product price showing in Euros. Helen mentioned that if this shipping rate was created before you switched your currency back to Euro, it will show in the original currency. It is best to delete your current shipping rates and manually add them back into the admin again. Let me know if this solves the issue for you!

Ava | Social Care @ Shopify 
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