Shopify charge me by mistake and no refund

[tommy123]

why I was get charged and after i just subscribed and my billing cycle is Dec 20, 2020  to Dec 20, 2020 no one really help it was almost Christmas and my money is gone and no one help me for refund any one help any idea please

Subscription

Basic plan

$29.00

Subtotal

$29.00 US

CANADA GS/TSP - CANADA (5.0%) #84787 1746 RT

$1.45 US

SASKATCHEWAN PST - SASKATCHEWAN (6.0%) #6867857

$1.74 US

Total

$32.19 USD

$32.19 USD

Paid

PRIMARY PAYMENT METHOD

Visa ending in 6671

BILL NUMBER

96578458

PAYMENT TIMELINE

Bill paid

Dec. 20, 2020

• Bill created

  Dec. 20, 2020

• Bill paid

  Dec. 20, 2020