Solved

Shopify Indentification

Pedro47
Tourist
4 0 0

Hey, recently I received an email from shopify to confirm my indentification, can someone be under the age of 18 and send the indentification or the person has to be over the age of 18?

Accepted Solution (1)

Greta
Shopify Staff
1054 117 133

This is an accepted solution.

Hi, @Pedro47!

 

Thanks for your question. In order to assist you with your account further, you'll need to get in touch with our live support team through the Help Center. Simply enter the details of your question into the chat assistant and click I still need help to be connected with a Support Advisor. We'll be happy to guide you through the next steps to verify your account!

 

Please let me know if you have any other questions. 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Greta
Shopify Staff
1054 117 133

This is an accepted solution.

Hi, @Pedro47!

 

Thanks for your question. In order to assist you with your account further, you'll need to get in touch with our live support team through the Help Center. Simply enter the details of your question into the chat assistant and click I still need help to be connected with a Support Advisor. We'll be happy to guide you through the next steps to verify your account!

 

Please let me know if you have any other questions. 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog