Shopify Orders Not Registering After Multiple Attempts

Shopify Orders Not Registering After Multiple Attempts

kaylafp
Visitor
3 0 0

Hello, 

 

I'm preparing to launch my store, and I've integrated PayPal Express as my payment gateway. However, during a test order using my own card, I received a pop-up confirmation ( on my website ) stating that my order is on its way. Strangely, I didn't receive a confirmation email, no order appeared in my Shopify admin, and my bank wasn't charged. I tried three times and there was no order in Shopify.

Replies 2 (2)
kaylafp
Visitor
3 0 0

hey where can I contact you? can I have your email?

kaylafp
Visitor
3 0 0

hey can I have your email?