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shopify Paiments

oscar_amb
Visitor
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Hello, I have some troubles, each month, I see on my bank account a bank direct debit of 64,32euros exactly. But my subscription doesn't value that much, and I am afraid that it is maybe not a payment from shopify. Can someone help me ? Thanks a lot.

Accepted Solution (1)

Emily
Shopify Staff
1332 102 192

This is an accepted solution.

Hi, @oscar_amb.

 

Thank you for reaching out! 

 

Have you checked your Shopify invoices to see if any of them equal 64.32 euros? What is the charge showing as on your statement? -Emily

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Reply 1 (1)

Emily
Shopify Staff
1332 102 192

This is an accepted solution.

Hi, @oscar_amb.

 

Thank you for reaching out! 

 

Have you checked your Shopify invoices to see if any of them equal 64.32 euros? What is the charge showing as on your statement? -Emily

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog