Hi, @candidoQ! Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.
I'm sorry to hear that you are having issues with Shopify Payments. I appreciate you for ruling out a potential local issue, and for going through a number of troubleshooting steps. You will want to ensure that you have successfully set up your Shopify Payments by following this guide here. You will also want to check the homepage of your Shopify Admin for any banners, or review any correspondence from our team that requires additional information before enabling this payment gateway.
I definitely understand the urgency of this which is why we’ll need to access your account in order to gather more information. While we’re not able to provide account-specific support via Community Forums at this time, we’d be happy to continue assisting you through our Help Center. In order to access our live support, you will want to follow the on screen prompts to sign in, choose your topic and issue, then scroll to the bottom of the help article to view all of the available support options.
Let me know how that goes!
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