Question: Why do customers incur additional currency conversion fees when making payments with Apple Pay or Shop Pay? Also, Shopify Payments charges a fee of 3.3% instead of the international card rate of 3.9%.
The fees and conversion rates you see will vary depending on where your business is located and what your store currency is set to. You can find your conversion fees and more information about this in the Help Center here: Shopify Help Center - Fees and Costs.
I recommend reaching out to our authenticated support team for additional help in reviewing your orders and the conversion fees you are seeing. As these can change based on the currency and location, I won't be able to provide specifics in the community forum.
Shay | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog