shopify payment is pending

Palestineweaves · ‎05-21-2024

Hi, Im Nidal, I have just recently started a store and have received a few sales. all my payments I should receive are still pending and some a from 5 days ago. Is there any way I would be able to get help.

Dirk · ‎05-21-2024

Hey, @Palestineweaves

That does sound strange. It looks like we'll need to access your account in order to resolve this issue. While we're not able to provide account-specific support via the Shopify Community at this time, we'd be happy to continue assisting you through live chat, email, or callback. Please visit our help center to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic.

Dirk | Social Care @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
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View solution in original post

Dirk · ‎05-21-2024

Hey, @Palestineweaves

That does sound strange. It looks like we'll need to access your account in order to resolve this issue. While we're not able to provide account-specific support via the Shopify Community at this time, we'd be happy to continue assisting you through live chat, email, or callback. Please visit our help center to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic.

Dirk | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

infojsskin · ‎08-07-2024

hahah did you solve it or give her a ticket and tell her to wait for payment team email..??

BrilliantBrows · ‎10-30-2024

Did she get her payment?

shopify payment is pending

shopify payment is pending

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