Solved

shopify payment is pending

Palestineweaves
Visitor
1 0 0

Hi, Im Nidal, I have just recently started a store and have received a few sales.  all my payments I should receive are still pending and some a from 5 days ago.  Is there any way I would be able to get help.

Accepted Solution (1)

Dirk
Shopify Staff
2340 253 518

This is an accepted solution.

Hey, @Palestineweaves 

 

That does sound strange. It looks like we'll need to access your account in order to resolve this issue. While we're not able to provide account-specific support via the Shopify Community at this time, we'd be happy to continue assisting you through live chat, email, or callback. Please visit our help center to create a support request. 

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. 

Dirk | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Dirk
Shopify Staff
2340 253 518

This is an accepted solution.

Hey, @Palestineweaves 

 

That does sound strange. It looks like we'll need to access your account in order to resolve this issue. While we're not able to provide account-specific support via the Shopify Community at this time, we'd be happy to continue assisting you through live chat, email, or callback. Please visit our help center to create a support request. 

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. 

Dirk | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog