Shopify payment not available - will I still be charged a transaction fee?

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FerdiSchaefer
New Member
3 0 1

Hello all, 

I am currently setting up a new store in Doha, Qatar, where Shopify payments is not supported. Instead I will need to connect to a third party payment provider. Will I still be charged a transaction fee form Shopify - after all I am not even getting the chance to use Shopfy's own system?! 

Thanks and best regards, Ferdinand 

Accepted Solution (1)

Accepted Solutions
Maz
Shopify Staff
93 23 20

This is an accepted solution.

Hey @FerdiSchaefer!

 

Thanks for reaching out to the Shopify Community. I am happy to provide you with some context on this.

You will still be charged transaction fees even if you are using a third - party payment gateway. Transaction fees pay for the cost, maintenance, and upkeep of our integrations with 3rd party payment providers. Transaction fees are calculated per customer order. These fees will be included in your Shopify invoice since you will not be using Shopify Payments. So for every order that you receive for a customer, there will be charges for transaction fees.

If you wish to calculate how much they are, I would recommend checking out the Shopify Fee Calculator - this has been designed to help our merchants calculate transaction fees. Feel free to also look at our help center doc on Charges for some further information on charges and fees.

 

Have you looked into third -party payment gateways for your region yet? Shopify has a number of payment gateways for Qatar, you can find them by heading over to the Qatar Payment Gateways here. I would highly recommend 2Checkout Convert Plus as using this payment gateway will help you boost conversions on your store! One thing to note if you use third-party payment gateways, they will also have their own transaction fees or monthly usage fees so that is something you can check directly with the provider.

 

There is a great free course in Shopify Learn which walks you through set up of payments and speaks about third-party payments providers which might be of interest to you as well.

 

If you have any questions, don't hesitate to ask.

 

 

 

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Reply 1 (1)
Maz
Shopify Staff
93 23 20

This is an accepted solution.

Hey @FerdiSchaefer!

 

Thanks for reaching out to the Shopify Community. I am happy to provide you with some context on this.

You will still be charged transaction fees even if you are using a third - party payment gateway. Transaction fees pay for the cost, maintenance, and upkeep of our integrations with 3rd party payment providers. Transaction fees are calculated per customer order. These fees will be included in your Shopify invoice since you will not be using Shopify Payments. So for every order that you receive for a customer, there will be charges for transaction fees.

If you wish to calculate how much they are, I would recommend checking out the Shopify Fee Calculator - this has been designed to help our merchants calculate transaction fees. Feel free to also look at our help center doc on Charges for some further information on charges and fees.

 

Have you looked into third -party payment gateways for your region yet? Shopify has a number of payment gateways for Qatar, you can find them by heading over to the Qatar Payment Gateways here. I would highly recommend 2Checkout Convert Plus as using this payment gateway will help you boost conversions on your store! One thing to note if you use third-party payment gateways, they will also have their own transaction fees or monthly usage fees so that is something you can check directly with the provider.

 

There is a great free course in Shopify Learn which walks you through set up of payments and speaks about third-party payments providers which might be of interest to you as well.

 

If you have any questions, don't hesitate to ask.

 

 

 

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post