Shopify payment not paying out due to no business license

martinjoubert
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Good day Greta, 

I was not aware of the changes to shopify payment platform in Hong Kong regarding the business registration number. I have had sales come through my website, they are however now in a ‘pending’ status on my payouts. How can I retrieve these payouts so I can deactivate ‘shopify payments’ and use a third-party payment platform. 
I’m really struggling to sort out my payments and payout section. 

Please help, 

Regards 

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