How to reset payment settings from business to individual on Shopify?

[canesarslan]

I need to reset my shopify payments setting because i put business account but I would rather to have individual/sole partnership how can I change this?Thanks

[Trevor · Accepted solution]

@canesarslan 

To change or update tax information pertaining to your Shopify Payments account will require an escalation to our Tax team. You will need to reach out to our Support to begin this request. 

While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

[guguguhen]

Hello, I am facing the same question as you? How did you at the end solve the problem? I did sent request to Support for 4 times, but no one really able to help? Thanks