Shopify Payments - Complete Account Setup button disabled

gbaker1115 · ‎03-22-2023

My boss setup the Shopify account and has given me "all permissions" in the store. He started the Shopify Payments process and asked me to "complete the account setup". However, when I log into the account, the "Complete Account Setup" button is disabled. Is the shop owner the only one that can complete this process? Below is a screen shot.

Daniel · ‎03-22-2023

Hi there, @gbaker1115!

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

With regards to your inquiry, you definitely got it right with your initial message: only the account owner account can make such changes with regards to Shopify Payments and its settings.

Using your screenshot above as well, on top of the disabled button states we need information from the account owner.

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Daniel · ‎03-22-2023

Hi there, @gbaker1115!

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

With regards to your inquiry, you definitely got it right with your initial message: only the account owner account can make such changes with regards to Shopify Payments and its settings.

Using your screenshot above as well, on top of the disabled button states we need information from the account owner.

To learn more visit the Shopify Help Center or the Community Blog.

gbaker1115 · ‎03-23-2023

Thank you Daniel!

Daniel · ‎03-23-2023

Glad to be of help, @gbaker1115.

Please keep utilizing the Community for anything that you may need regarding the platform. Help is always available here for you.

To learn more visit the Shopify Help Center or the Community Blog.

Shopify Payments - Complete Account Setup button disabled

Shopify Payments - Complete Account Setup button disabled

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